Assists the Deputy Chief Operating Officer (COO) of Customer Operations in planning, directing, coordinating and overseeing all water line and sanitary sewer construction and maintenance operations at Field Operations.
EDUCATION and/or EXPERIENCE
Bachelor’s degree in civil engineering, business, public administration or related field plus five (5) or more years of demonstrated success in utility management, water distribution and/or sanitary sewer collection or equivalent combination of education and experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Includes the following. Other duties may be assigned or scheduled.
Assists Deputy COO of Customer Operations in performing measurable cost effective results for the substance, efficiency, productivity and quality of activities performed by Field Operations.
Assists Deputy COO of Customer Operations in preparing short and long-range plans for the division that include financial analysis and project review.
Assists in the formulation and administration of departmental policies, plans and programs.
Assists Deputy COO of Customer Operations in planning, directing and coordinating all water line and sanitary sewer construction and maintenance operations.
Assists Deputy COO of Customer Operations in ensuring that all regulatory requirements and reporting occur as necessary when performing Field Operations work.
Takes active role or assures subordinate managers take active role in developing employees by establishing individual employee goals and objectives. Assures appropriate resources are available to obtain established goals and objectives.
Assures department orientation and in-service training programs are available to all employees.
Recommends to Deputy COO of Customer Operations appointments and promotions within Field Operations.
Works with Deputy COO of Customer Operations, subordinate managers and Human Resources in regards to dismissal of employees.
Assures employee evaluations are complete and accurate and meets all requirements as set forth by the Executive Director.
Assists Deputy COO of Customer Operations in preparing the Field Operations budget and executing the authorized budget.
As requested, represents Authority and division in meetings with the general public, public and private agencies, contractors and other governmental agencies.
As necessary, answers questions from various public and private agencies and the general public relative to Authority and division projects and operations.
Makes on-site visits and advises staff on unusual or difficult problems.
Makes on-site visits to ensure that divisional work is performed safely, in accordance with State and Federal guidelines, and all applicable laws.
Coordinates with the Authority’s Fleet, Risk, and Safety Coordinator, and other available resources to ensure that staff receives proper safety training.
Researches and recommends operational and equipment changes to the Deputy COO of Customer Operations.
Develops bidding documents and contracts, and procures goods and services in accordance with Code of Virginia.
Subject to twenty-four (24) hour call.
CERTIFICATE, LICENSE, REGISTRATION REQUIREMENTS
Must possess a valid Virginia driver's license or have the ability to obtain one within 60 days of employment date. No more than six (6) demerit points on driving record if required to drive Water Authority vehicles.
Licensure as a Professional Engineer in the Commonwealth of Virginia
Assists in managing employees in Field Operations in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to direct personnel, develop programs and forecast budgetary requirements.
Ability to develop short and long-range plans for the division as well as those areas of the division that affect the entire organization.
Ability to think and plan strategically.
Ability to think logically and analyze data.
Ability to effectively present information to management, public groups, employees, and/or boards of directors.
Ability to communicate effectively, both verbal and in writing.
Ability to respond to inquiries or complaints from employees, customers, regulatory agencies or members of the business community orally or in writing.
Ability to negotiate and resolve conflicts.
Ability to establish and maintain effective working relationships with co-workers, employees, other divisions, other agencies, and the general public.
Ability to represent division/Authority in meetings with general public, public and private agencies, contractors and other governmental agencies.
Ability to work with minimal supervision.
Ability to work safely and obey all safety rules.
Ability to analyze and solve complex technical and administrative problems.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Ability to read, analyze and interpret common scientific and/or technical journals, financial reports and legal documents.
Ability to write reports, correspondences and procedure manuals in a clear concise manner.
Ability to interpret and deal with maps, drawings, schematics and an extensive variety of variables.
Ability to communicate technical concepts to technical and non-technical audiences.
Must possess and maintain a good work ethic concerning attendance, punctuality, positive attitude, meeting deadlines, being a team player and encouraging teamwork among employees.
Comprehensive knowledge of principles and practices involved in operating and maintaining a public water/sewer system.
Thorough knowledge of state and federal laws governing public water/sewer systems; and of equipment and methods used in water storage and distribution systems.
Good understanding of dynamic hydraulics.
Knowledge of state and federal safety regulations as they pertain to the work place and job sites.
Knowledge of VA Public Procurement Act and ability to purchase goods and services in accordance with the Code of Virginia.
About Western Virginia Water Authority
The Western Virginia Water Authority was formed on July 1, 2004 when the water and wastewater operations of the City of Roanoke and Roanoke County consolidated. Five years later, on November 24, 2009, Franklin County officially joined the Western Virginia Water Authority and Botetourt County joined on July 1, 2015. The Authority now provides water service to over 59,000 customer accounts and wastewater service for more than 51,000 accounts in the City of Roanoke, Roanoke County, Franklin County and Botetourt County. The Authority also contracts to operate the water and wastewater systems for the Town of Fincastle.