Under the general direction of the Utilities Division Manager, the Utilities System Chief Operator plans, organizes, directs and controls the operational activities of the water, recycled water, sewer and storm drain systems for the Utilities Division of the Operations Services Department. This includes monitoring utility systems for regulatory compliance; prioritizing and scheduling operational activities; providing technical direction and quality assurance; preparing reports for various state and federal agencies; assisting in budget and contract preparation and administration; responding to public inquiries/complaints; and supervising assigned staff. This classification is regarded as the Chief Operator under California regulations related to drinking water.
• Monitors the water, recycled water, sewer and storm drain systems for proper operation to ensure regulatory compliance. This includes daily use of the City’s supervisory control and data acquisition (SCADA) system.
• Manages the day-to-day scheduling of crews to complete operational tasks that include process/facility monitoring and control, water quality sampling, chemical treatments, water quality flushing, fire flow testing, sewer cleaning, sewer televising and pipe rating, storm facility cleaning and inspections, and response to public service calls.
• Coordinates operational activities with regional agencies with interconnected facilities such as Zone 7, DERWA, City of Livermore, DSRSD, and LAVWMA.
• Keeps abreast of and maintains knowledge of applicable regulations, techniques, and new technologies in the industry, including up-to-date supervisory practices.
• Reviews and monitors work of operation crews to ensure quality control standards are met. Evaluates work process and quality, resolves work problems, determines needs and provides continuous support and follow-up.
• Maintains a safe work environment in compliance with OSHA regulations.
• Oversees the preparation of various logs, records, and reports related to utility systems operations and special projects including those required by state and federal agencies.
• Answers questions and provides information to the public. Investigates complaints and implements corrective actions to resolve issues when necessary.
• Develops staff and ensures division operates in compliance with applicable division, department and City policies and procedures. Performs employee evaluations to assigned staff.
• Assists in the purchase of major equipment, materials and supplies, including conducting research, preparing specifications, soliciting bids, reviewing and selecting bidders.
Will possess knowledge of:
• Principles, practices, equipment, tools, and materials for operating a water distribution system, and storm and sewer collection systems.
• Workplace hazards and accepted safe work practices including OSHA regulations.
• Applicable Federal and State laws, regulations, and codes.
Will have the skills and abilities:
• Organize and prioritize multiple tasks in an effective and timely manner.
• Inspect the work of others and maintain established quality control standards.
• Evaluate and troubleshoot problems, identify materials and resources needed to solve problems.
• Establish, maintain and foster a positive and harmonious working environment in the work group.
• Make decisions and communicate those decisions to work groups and the management team effectively.
Education and Experience:
Any combination of training and/or experience that would likely provide the required knowledge, skills and abilities would be qualifying. A typical way to do this might be:
Four years of increasingly responsible experience in operations and maintenance of a water and/or sewer system, and a high school diploma or GED equivalent.
Supervisory and safety training is desirable.
• Possession of a valid California driver’s license; Class A desirable.
• Possession of a D5 water distribution system operator certificate issued by the California State Water Resources Control Board (SWRCB).
• Possession of a T2 water treatment facility operator certificate issued by the California State Water Resources Control Board (SWRCB).
• Possession of a Collection System Maintenance Level I certification issued by California Water Environment Association (CWEA).
Internal Number: 2019-39
About City of Pleasanton
Pleasanton is a major suburb identified by the U.S. Census as one of the wealthiest middle-sized cities in the nation and was included on Money Magazine’s list of the ’50 Best Cities to Live 2014’ and on 24/7 Wall Street’s list of ‘America’s 50 Best Cities to Live’. Pleasanton ranked #31 on Money’s annual list of the Best Places to Live, and #9 on the publication’s list of the Top Earning Towns in the nation. The rankings were determined on the basis of variables such as crime, education, employment growth, recreation, infrastructure, environment and housing affordability.
Work in Pleasanton:
Located at the junction of I-580 and I-680, Pleasanton is proximate to the major business markets of Silicon Valley, San Francisco and the Central Valley.
Pleasanton supports a thriving business community of more than 4,000 companies, from Fortune 500 to home-grown innovation firms.
Business sectors range from software to biotechnology to professional services in more than 15 million square feet of office and industrial space.
Many businesses make their home in the nationally-recognized Hacienda Business Park which boasts 850 acres of versatile space and wired infrastructure.
Linking t...he workforce to the region are two BART stations, the Altamont Corridor Express commuter train and regional bus service.