E Ink is seeking a Supplier Quality Manager who is comfortable working in a fast-paced global environment and is adept at taking on multiple roles to meet business needs. The Supplier Quality Manager will lead all supplier assessments, performance management and improvement programs. This is a hands-on position responsible for developing, implementing and actively managing E Ink Corporation’s supply base from audit inception to day-to-day tracking and remediation. You will be required to work closely with cross-functional partners in Planning, Supply Chain Engineering, Manufacturing, Sales and Development.

These roles and responsibilities include developing and strengthening critical supplier and key contract manufacturers’ programs. The candidate will participate in development, review, and improvement of E Ink’s critical suppliers and contract manufacturers’ Quality Systems and manufacturing processes related to end customer requirements.

Key Responsibilities

• Create, maintain, implement and manage a supplier quality system for purchased material and service suppliers
• Maintain associated QMS Process documents, manage systems aspects with new tools or upgrades, train users and drive best practices
• Develop and maintain supplier quality metrics
• Working with suppliers to ensure all necessary quality and performance management activities are rigorously addressed
• Conduct periodic audits and surveys of suppliers’ facilities and processes to determine adequacy and capability of quality control and ability to comply with complete supplier quality requirements
• Record, track, analyze and maintain supplier audit records
• Define and issue corrective actions and remediation with suppliers as necessary. Assist in root cause investigations to facilitate timely resolution of action plans
• Distribute Supplier Score Cards based on supplier performance
• Interact routinely with Purchasing, Engineering and Suppliers to proactively improve the quality and performance of suppliers and contract manufacturers
• Manage all inquiries for supplier audits
• Perform other quality and supplier audit duties as assigned