Manufacturing Quality Manager – Develop, oversee and manage company wide quality program, functions and initiatives, including ensuring ISO certification and regulatory compliance. Ensure products produced meet customer expectations, and lead quality investigations to address deficiencies. Serve on the leadership team and promote RAM’s commitment to Safety, Quality, and Productivity.
Analyze and interpret quality data, conduct research on product defects and recommend modifications in processes, products or quality standards to eliminate waste.
Engage and interacts with company teams to bridge/resolve customer expectations and drive a quality driven company
Engage in product development procedures to identify deviations from quality standards and promote the production of quality products
Establish Quality Management processes and procedures. Ensure accurate documentation and statistical analysis on quality related issues.
Lead and manage the QA team; train, coach, and develop a collaborative approach in their dealings with each other and with peers, colleagues, customers and suppliers. Facilitate the development of long-range goals and objectives for quality team direct reports and deliver meaningful individual performance guidelines.
Lead Quality Management Reviews and Internal Audits, deploy quality improvement strategies and initiatives, identify and share best practices and lead cross-functional focused improvement teams.
Lead root cause analysis of high cost and high frequency non-conformance initiates corrective actions, follows-up, and resolves; includes quality process improvements (scrap reduction, rework reduction, due to process, product, material and service, etc.).
Manage departmental budget and assess productivity and cost effectiveness of the QA department; develop projects to improve efficiency, streamline processes, and reduce costs.
Monitor Change Management and assure compliance to internal and external requirements.
Oversee document management system, company quality control guidelines and procedures, other controlled policies and procedures, instructions, forms, and records.
Oversee implementation of measurement tools that enable effective evaluation. Track, and report on quality measurement systems and Key Performance Indicators
Solicit feedback from customers to assess whether their requirements are met
Understand customer needs/requirements to develop effective quality control processes to promote a quality driven culture
Stay abreast of the latest quality management best practices and concepts
Demonstrate responsibility for personal development
Strong interpersonal communication skills
Ability to learn, take direction and adapt to changes
Team Player with the ability to speak up as needed
Adaptable with Positive attitude
Enjoys a challenge
Natural leader who teammates want to follow
Ability to influence others and drive to company results
Ability to connect the dots and understand/guide quality efforts to company objectives
Ability to teach others and be a change champion
BS/BA degree in Business or Technical Discipline preferred and 3-5 years of quality management experience or process engineering in a manufacturing environment.
Statistical methods & process improvement techniques
Superior mathematical & statistical ability
Familiarity with the Global Shop Software desired
Ability to work a flexible schedule including off-shift coverage
Lean Six Sigma experience preferred
Functional business experience in manufacturing, engineering or supply chain with a proven track record of connecting in multi-functional forums, project management, business process improvement and team leadership
Professional Quality Management credentials (i.e. ASQ CMQ/OE, Six Sigma, Certified Auditor/Lead Auditor, etc.)
KNOWLEDGE, SKILLS, & ABILITIES
Advanced knowledge of quality related tools and Quality Management Systems and measurement tools, using risk to drive processes and make decisions
Excellent communicator (verbal and written) and capable of interacting with different levels of the organization. Demonstrate a high level of objectivity and integrity.
Strong interpersonal skills to manage and lead, demonstrating an ability to effect positive interactions with internal groups and customers
Strong attention to detail, and strong data analysis skills
Strong technical and practical knowledge in plant operations to effectively influence and lead in the following core competency areas: Quality Management, Quality Planning, Auditing, Supply Chain Quality, Continuous Improvement
Proven organizational and prioritization skills, both individual and in managing people and projects
Proven record of creating and/or maintaining a quality management program in another organization
Proven record of managing quality staff to deliver quality inspection results
About Ram Precision Industries
Ram Precision Ind. is a high precision manufacturing company servicing the Container industry, Medical implant industry and several other large industries. Our headquarters are in Dayton Ohio covering a world wide market.