Manufacturing Quality Manager – Develop, oversee and manage company wide quality program, functions and initiatives, including ensuring ISO certification and regulatory compliance.  Ensure products produced meet customer expectations, and lead quality investigations to address deficiencies. Serve on the leadership team and promote RAM’s commitment to Safety, Quality, and Productivity.

Quality Management:

• Analyze and interpret quality data, conduct research on product defects and recommend modifications in processes, products or quality standards to eliminate waste.
• Engage and interacts with company teams to bridge/resolve customer expectations and drive a quality driven company
• Engage in product development procedures to identify deviations from quality standards and promote the production of quality products
• Establish Quality Management processes and procedures. Ensure accurate documentation and statistical analysis on quality related issues.
• Lead and manage the QA team; train, coach, and develop a collaborative approach in their dealings with each other and with peers, colleagues, customers and suppliers. Facilitate the development of long-range goals and objectives for quality team direct reports and deliver meaningful individual performance guidelines.
• Lead Quality Management Reviews and Internal Audits, deploy quality improvement strategies and initiatives, identify and share best practices and lead cross-functional focused improvement teams.
• Lead root cause analysis of high cost and high frequency non-conformance initiates corrective actions, follows-up, and resolves; includes quality process improvements (scrap reduction, rework reduction, due to process, product, material and service, etc.).
• Manage departmental budget and assess productivity and cost effectiveness of the QA department; develop projects to improve efficiency, streamline processes, and reduce costs.
• Monitor Change Management and assure compliance to internal and external requirements.
• Oversee document management system, company quality control guidelines and procedures, other controlled policies and procedures, instructions, forms, and records.
• Oversee implementation of measurement tools that enable effective evaluation. Track, and report on quality measurement systems and Key Performance Indicators
• Solicit feedback from customers to assess whether their requirements are met
• Understand customer needs/requirements to develop effective quality control processes to promote a quality driven culture
• Stay abreast of the latest quality management best practices and concepts
• Demonstrate responsibility for personal development