DUTIES: Under the direct supervision of the Chief of Administration or his/her designee. Supervises IT staff to include: prioritizing and assigning work, conducting performance evaluations; ensuring staff is trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and, making, hiring termination, and disciplinary recommendations. Manages day-to-day operations to include: reviewing work schedules, reviewing IT task assignments, reviewing software application request; inspecting work sites to assist with office set-up and capturing all data input for monitoring the condition of IT hardware, storage capacity and capabilities, amount of software application use, speed of system performance. Evaluates current technology design and planning materials to assess if there exist possible improvements to address performance constraints, add additional storage capacity to meet capacity concerns, or mirroring of servers for ensuring data capture. Participates in a wide variety of meetings to include department, management and planning meetings. Prepares and conducts technical training sessions for developing power users and to establish security protocols. Serves as primary contact on IT issues, new IT initiatives, and strategic planning activities regarding IT expansion requirements. Provides technical expert advice to management IT projects, new major software updates, roll-outs and new implementation and related scopes of work. Offers advice and assists with planning, research, audits, and any data tracking efforts. Prepares and administers the IT Division budget. Performs other duties of similar nature and level as assigned.
MINIMUM QUALIFICATIONS: Bachelor’s Degree in Computer Science or Information Technology Management, or directly related field and 5 years of progressively responsible industry experience, including two years of supervisory experience. Experience in a supervisory position performing comprehensive assessments of systems requirements, capacity needs, coordinating the integration of new applications and other critical long term assessments maybe considered as suitable training. Knowledge of: Applicable codes, laws, rules and regulations of governmental utility organizations involving power, water and wastewater. Key areas include: leadership principles, supervisory principles, budgetary principles, principles of asset management and work management applications, principles and procedures of managing in a complex environment; inspection and troubleshooting principles and long-term strategic thinking principles. Skill in: Running on regular checks on network and date security, identifying and acting on opportunities to improve and update software and systems; developing and implementing IT policy and best practice guides for the organization; designing training programs and workshops for staff; conducting regular system audits; running and sharing regular operation system reports with senior management; overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages; managing and reporting on allocation of IT budget; providing direction for IT team members; identifying opportunities for team training and skills advancement. Using computer and related applications. Managers should have qualities such as accountability, good with crisis management and ability to prioritize. Communication, interpersonal skills as applied to interaction with co-workers, supervisor, and the general public sufficient to enhance or convey information and to receive work direction. Applicants may be tested and are subject o pre-employment drug testing.
Internal Number: 19-011
About Commonwealth Utilities Corporation
CUC is a state government corporation. The Commonwealth Utilities Corporation (CUC) operates the electric power, water and wastewater services on the three main islands of the Commonwealth of the Northern Mariana Islands (CNMI) ??? Saipan, Tinian, and Rota. The CNMI is one of five U.S. territories (which include Puerto Rico, U.S. Virgin Islands, Guam, and American Samoa). CUC is a semi?autonomous agency of the CNMI government. As a semiautonomous agency, the CUC should have an independent Board of Directors, appointed by the Governor, whose members serve a concurrent four?year term. The Commonwealth Utilities Corporation is dedicated to excellent customer service and providing reliable, environmentally sensitive and effective Power, Water and Wastewater services for the people of the CNMI at the lowest reasonable cost while ensuring the safety of our employees and the community.